*This Stitch Fix review contains some affiliate links, meaning that I’ll make some money when you sign up or purchase using those links. This is at no extra cost to you!
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I hate clothes shopping. I find it more frustrating than enjoyable to sift through racks, try to find my size, head to the waiting room to try on clothes, and figure out what I like and don’t like. It’s time-consuming. For a busy mom on a time crunch, clothes shopping is honestly a hassle.
Thanks to the wonderful World Wide Web, we now have on-demand clothes shopping. I’ve loved the idea of it for a long time and have been drooling over Stitch Fix, in particular, whenever I see their ads pop up in my feeds. The company advertises such adorable clothes that I would feel comfortable and trendy in, which is important to me. I don’t want to look like a shlub, but I will never wear something that’s not cozy.
A couple of years ago, I finally gave in and signed up for Stitch Fix. I never do anything for myself, so this was kind of a reminder to myself that I deserve something nice once in a while, too. I did a ton of research first and found out that Stitch Fix didn’t charge a monthly fee like other companies. You can simply ask for a “Fix” when you wanted one. So, it seemed like it would be a good company to try and if I didn’t like it, I wasn’t really losing anything.
I’ve now had multiple fixes, so I know how Stitch Fix works and the kind of clothing it sends. Not sure if Stitch Fix is for you? Read my Stitch Fix review below for this mama’s opinion.
What is Stitch Fix?
Stitch Fix started in 2011 as one of the first on-demand clothing companies. It’s an online styling company that sends you clothing according to your personal style tastes. Seriously – you get to tell your stylist exactly what you love and hate, need and don’t need. You can even give them links to your Pinterest fashion boards so they can get a sense of your style.
The company then sends clothing to your home that you’re welcome to feel and try on before deciding to buy it. You’ll get billed for what you keep and can return the rest for no cost.
The thing that’s great about Stitch Fix is that the company tailors each shipment to you. Stitch Fix uses personal stylists to curate each box for each member. You can choose to use that same stylist every time you order a Fix, or pick a different one who might be a better fit.
Want to try Stitch Fix for yourself?
If so, click here to get $25 to start shopping! (I’ll get $25, too, so thanks!)
How does Stitch Fix work?
Every member has the option to have automatic deliveries on the day they choose each month or use an on-demand service. With automatic delivery, you get clothes sent every month. On-demand service allows you to choose when you need a new Fix, like before an upcoming business meeting or baby shower.
Every time you get a Fix, Stitch Fix bills you $20. This is known as a styling fee. The styling fee is basically a payment for your personal stylist to come up with some gorgeous finds for you.
You can keep or send back anything that comes your way. When you keep any item(s), Stitch Fix applies your $20 styling fee to the price of those items. If you send everything back, Stitch Fix keeps the styling fee but you won’t pay for any items.
So, say you kept a top and boots that total $87. You’ll pay $20 upfront for your styling fee. When Stitch Fix receives all your returned items, it will charge you $67 ($87 total – $20 styling fee) to the billing method you stored in your account.
I signed up for the on-demand plan because I don’t see myself buying clothes every month. I like to boost my wardrobe every few months instead. The two Fixes I got were about two months apart. I like that I can sign in whenever I want to schedule a Fix without needing to remember to skip a month.
You also have the option of shopping some of the best pieces Stitch Fix offers without signing up for a box. It’s all in the “Trending for You” section, where it’ll match your tastes to some pieces that are in stock for you to buy separately.
Make sure you fill out your interests regularly by “liking” or “disliking” clothes so that the site can match you to stuff.
Once you start buying stuff from your Fixes, the website will curate pieces that match the pieces you’ve kept, helping you find items to complete your looks!
Stitch Fix review: My Fixes
Now, onto the good stuff! These are photos from my actual Fixes to show you the kind of stuff Stitch Fix sends. For reference, I filled out my whole profile, explained my style as similar to that of Joanna Gaines, and sent a link to my fashion board on Pinterest to help out my stylist. This is just a glimpse of my very first two Fixes. Since then, my stylist has gotten to know everything I love and don’t love and pretty much nails my Stitch Fix outfits and preferences every time. [If my stylist, Kristin, ever leaves, I might be devastated!] If you’re interested in seeing some of my latest Fixes, drop a comment down below and let me know! I’m open to adding more if people are interested in seeing them more Stitch Fix reviews.
My first Fix was so DEAD ON with my style. I was honestly impressed. In this Fix, I got a pair of boots, a dress, and three tops. I loved everything and felt like my stylist nailed my style.
What I didn’t love were the prices. Ouch. I am a budget shopper. I don’t buy tops for more than $20 unless they’re for a special occasion. And I stick to shoes under $30. Nothing in this Fix was under $38 (two tops were at that price). The boots were $70, another top was $58, and the other top was $46. Total = $270, for FIVE items. No way. Not for this budget-conscious mama.
Let me say that you do get a 25% discount if you buy everything. So this Fix would have been $202.50 (and then another $20 off with my styling fee) total. That’s still way too much for me to spend on clothing. But I don’t want to make this Stitch Fix review all about the cost because getting the style right is equally as important. And in my case, my stylist had my style locked down.
What came in the Fix
My second Fix wasn’t quite as amazing as my first one, but I still liked most of the stuff. I’m wondering if I should have again included my Pinterest board link just as a reminder to my stylist, since I’m sure they style tons of people at a time. I had the same stylist as my first Fix, upon my request, and she still did a great job. One thing I love is that she listened to my budget concerns that I left a note about! Nothing in this Fix was more than $48.
In this Fix, I received a pair of shorts (which I forgot to photograph – they were way too big on me so I didn’t keep them, but very cute), three tops, and a pair of sandals.
What came in the Fix
Leave a comment below – what item(s) from my Fixes did you love the most?
Stitch Fix FAQs
I had so many questions about Stitch Fix when I started considering it as an option for me, so I really did my research on this company before using it myself. Here are some of the questions I had and the answers I’ve found along the way:
Will Stitch Fix exchange sizes?
Yes! I haven’t personally exchanged anything although there were a couple of items that were too big for me. Instead, I just sent them back because they weren’t things I wanted to keep anyway. But Stitch Fix says that you can choose to exchange items for different sizes during the checkout process. You can also do this if something in your Fix arrives damaged.
Are Stitch Fix clothes overpriced?
Not necessarily – I just don’t have the budget for a lot of them! Like I said, I’m a budget shopper, so some Stitch Fix prices are simply out of my usual price range. It’s my personal preference to buy clothing that’s on sale or priced at what I consider to be an affordable price. Stitch Fix does send some pricey items, but that doesn’t mean they’re overpriced. The clothes I’ve kept are amazing quality and so comfortable, so I definitely wouldn’t consider them priced incorrectly. They’re just out of my budget for regular clothes shopping.
Do I have to pay a monthly subscription fee?
No, you don’t have to. I mentioned above that you can choose on-demand shopping with Stitch Fix. It’s what I do. Log in whenever you want a new Fix sent and your stylist will get to work. You’ll pay the $20 styling fee when you schedule your Fix. No monthly payments to commit to!
Do the stylists know what they’re doing?
Mine does! Holy WOW, she’s amazing. Out of my two fixes, there was only one top I didn’t like. Everything else was perfect for my style and it’s clear that she listened to everything I noted in my profile, right down to my Joanna Gaines obsession! The great thing is that if your stylist does an awesome job, you can request the same one again. If you don’t think your stylist nailed your style, you can always request another one.
Are there Stitch Fix men options?
Yes! Stitch Fix for men is also a thing, and you can find it here. Just like the women’s service, men can let their stylist know what they like to wear and receive on-demand or monthly fixes whenever they want to refresh their wardrobe.
Is there a Stitch Fix kids?
Yes, there is also a Stitch Fix Kids. This service has on-demand or monthly Fixes based on your child’s clothing preferences. Pieces start at just $10, so it’s an affordable solution if you’re looking for a cute new outfit or a few new pieces for your child’s closet. Stitch Fix Kids is for both boys and girls.
What kind of Stich Fix brands are there?
Stitch Fix has all sorts of brands – over 1,000 of them, to be exact – that it partners with to bring you one-of-a-kind clothing. Some of the well-known brands you could find in your Fixes include:
- J Brand
- Kate Spade New York
- Beyond Yoga
- Trina Turk
Stitch Fix also has a few of its own brands through partnerships with other clothing brands. If you get any Fixes with clothing by Fairlane, Pixley, or Market & Spruce, you’re getting clothing from one of the Stitch Fix exclusive brands.
How does Stitch Fix shipping work?
You can choose an arrival date when you schedule a Fix, and Stitch Fix will try to have your package arrive as closely as possible to that date. Stitch Fix currently ships using FedEx or USPS, depending on where you live. Each Fix includes a prepaid shipping label and bag to send back items you don’t want for free. Just let your carrier know you need it picked up to ship!
Is there a Stitch Fix app?
Stitch Fix has an app available in Google Play and the App Store. You can use it to schedule Fixes, track Fixes that are on their way, let your stylist know what you loved, and mark what you’re keeping. It’s the perfect way to manage your account on the go.
Can I buy a Stitch Fix gift card?
You can buy a Stitch Fix gift card on the website to gift to someone else or save for yourself. Stitch Fix gives you the option of mailing a physical gift card, sending one through email, or printing one to give to your recipient. Check out the gift card options here.
How do you cancel Stitch Fix?
If you’re on auto-delivery, you can switch your account to start getting on-demand deliveries. You can also skip or pause deliveries whenever you want to. And, you can even cancel your account online or by calling the Stitch Fix phone number if you decide Stitch Fix isn’t for you. The company’s ease of doing business with them is what finally triggered me to try it in the first place!
My thoughts: Is Stitch Fix worth it?
In my opinion, YES. Stitch Fix is 100% worth a try. I’m sure it won’t be for everyone. Really eclectic styles may not be able to get what they want here. And people who are never willing to splurge a little on clothing will probably find the pieces out of budget. But really, it’s worth a try. The most you’ll lose for trying out Stitch Fix is $20 for the styling fee, and that’s only if you don’t keep anything in a Fix.
I actually tried Stitch Fix not expecting to love it as much as I did. I figured, “What the heck. I’ll try it once and see how they do.” My stylist nailed my taste, even on the very first Fix. I liked getting pieces I wouldn’t normally pick out in the store. Plus, I’m able to try on stuff at home when I have time and use my own mirror to see how pieces look on me.
I’m looking forward to my next Fix, which I’ll probably schedule near the holidays. That way, I can grab a couple of pieces I love to stick under the tree from “Santa.” Hopefully, he delivers me some adorable winter boots!
Are you ready to join Stitch Fix?
If so, click here to get $25 to start shopping! (I’ll get $25, too, so thanks!)
Have you tried Stitch Fix? I’d love to hear how it worked for you! Leave me a comment below and tell me what you loved, hated, etc.
Amy is a mom of two, freelance writer, and blog manager who works with family-focused businesses to improve their content strategies. You can find her published work on Reader’s Digest Online, MSN, Niche, Frugal For Less, and other lifestyle publications.